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Privacy Policy

Effective Date: July 24, 2025

Last Updated: July 24, 2025

Our Commitment to Your Privacy

At ARUS Logistics, we are committed to protecting your privacy and maintaining the confidentiality of any information you share with us. This Privacy Policy explains how we handle information when you visit our website and interact with our services.

Information We Do Not Collect

We want to be clear about what we do NOT collect from website visitors:

• We do not use tracking cookies or analytics tools
• We do not collect browsing behavior or website usage data
• We do not store IP addresses or device information
• We do not use third-party advertising or tracking technologies
• We do not collect any personal information unless you voluntarily provide it

Information We Collect Only When You Contact Us

We only collect personal information when you voluntarily choose to contact us through:

• Email communications to
• Phone calls to our business number
• Direct business inquiries or consultation requests

When you contact us, we may collect:

• Your name and business title
• Company name and industry
• Email address and phone number
• Business logistics requirements and inquiry details
• Any other information you choose to share for business purposes

How We Use Your Information

Information you provide when contacting us is used exclusively for:

• Responding to your business inquiries
• Providing logistics consultation and quotes
• Discussing potential business partnerships
• Following up on service requests
• Maintaining records of our business communications

We will never:

• Sell, rent, or share your information with third parties
• Use your information for marketing to other companies
• Send unsolicited promotional materials
• Share your information for purposes unrelated to your inquiry

Data Security and Confidentiality

We maintain strict confidentiality of all business communications and contact information:

• All contact information is stored securely and accessed only by authorized personnel
• Business discussions and logistics requirements are treated as confidential
• We implement appropriate technical and organizational measures to protect your information
• Our staff is trained on confidentiality requirements and data protection practices

Data Retention

As a business operating in Indonesia, we follow Indonesian data protection laws and regulations:

• Contact information is retained only as long as necessary for business purposes
• Business inquiry records are maintained in accordance with Indonesian commercial law requirements
• You may request deletion of your contact information at any time by emailing us
• We will promptly respond to any data access or deletion requests

Indonesian Data Protection Compliance

ARUS Logistics operates under Indonesian jurisdiction and complies with:

• Indonesian Law No. 27 of 2022 on Personal Data Protection (UU PDP)
• Relevant regulations issued by the Ministry of Communication and Informatics
• Indonesian commercial law requirements for business records
• Industry best practices for logistics and business data handling

Your Rights

You have the right to:

• Know what personal information we have about you
• Request correction of any inaccurate information
• Request deletion of your contact information
• Withdraw consent for us to contact you
• File a complaint if you believe your privacy rights have been violated

Contact Information for Privacy Matters

For any privacy-related questions, concerns or requests, please contact us by email:

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new effective date. We encourage you to review this policy periodically.

Business-to-Business Context

This Privacy Policy is designed for our business-to-business operations. All information collection and processing is conducted in the context of commercial logistics services and business partnerships, not consumer marketing or personal data monetization.

Last Updated: July 24, 2025
ARUS Logistics
Jakarta, Indonesia